Skype Shut Down on May 5, 2025 — Microsoft Urges Users to Move to Free Teams App

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Everything you need to know about the shutdown, data export options, and Teams features replacing Skype.

May 5, 2025 marks the official end of an era: Skype, the pioneering communication platform that transformed how the world connected via instant messaging, video calls, and affordable international phone calls, has ceased operations after more than 20 years. Microsoft, which acquired Skype in 2011 for $8.5 billion, has announced that its successor will be the free version of Microsoft Teams—a modern communication and collaboration hub already used by hundreds of millions around the globe.

In a statement released earlier this year, Microsoft cited its goal of streamlining its consumer communication offerings and adapting more quickly to user needs. “We’ve learned a lot from Skype over the years, and we’ve applied that knowledge to Teams,” said Jeff Teper, President of Collaborative Apps at Microsoft 365. He emphasized that the change would help Microsoft simplify its tech ecosystem and accelerate innovation by focusing on a single platform.

While Skype officially shut down on May 5, 2025, users will have a transition period of just over two months to migrate to Microsoft Teams or export their data—including chat history, contacts, and call logs.

Microsoft Teams (free) includes many of the same core features that made Skype popular: one-on-one and group calls, messaging, and file sharing. However, it also introduces enhanced functionality such as meeting hosting, calendar management, and the ability to build and join communities—all available at no cost.

Users can log in to Teams using their Skype credentials, and their contacts and chats will automatically appear. Starting with users in the Teams and Skype Insider programs, the migration has already begun. Teams and Skype users will be able to call and chat across platforms during the transition period, ensuring minimal disruption to conversations.

Skype’s once-revolutionary feature—making calls to landlines and mobile phones—will be phased out. This capability was central to Skype’s early 2000s success, enabling affordable international calls outside of telecom networks. However, the rise of smartphones and competing apps like WhatsApp, FaceTime, and Zoom gradually made that feature less essential.

As part of the shutdown, Skype Credits and subscriptions will no longer be offered to new users. Existing paid customers can continue using their balances until the end of their current billing cycles. After May 5, 2025, remaining paid users will still have limited access to the Skype Dial Pad through the web portal and Teams.

Transitioning to Teams is straightforward:

1. Download the Teams app from the official Microsoft Teams website.
2. Log in using your Skype credentials.
3. Start using Teams, with all your Skype contacts and chats automatically migrated.

To help users get comfortable with the new platform, Microsoft has also prepared a step-by-step guide for making the most of Teams’ features.

Founded on August 29, 2003, in Tallinn, Estonia, Skype was a revolutionary force in digital communications. It helped billions of people connect across borders, host virtual reunions, hold international business meetings, and share everyday moments. As Microsoft turns the page, the company expresses gratitude to Skype users for being part of that legacy.

“We’re excited about the new opportunities that Teams brings and are committed to helping you stay connected in new and meaningful ways,” Microsoft said in a farewell note.